Switched On Tickets (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit www.switchedontickets.com or use our services.

This policy is drafted in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and Scottish law.

1. Who We Are

Switched On Tickets provides a cloud-based ticketing and e-commerce platform for visitor attractions, venues, and event operators.

For the purposes of data protection law, Switched On Tickets is the “data controller” in relation to personal data collected through this website.

If you have any questions about this policy or how your data is handled, you can contact us using the details provided in Section 11.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

a) Information you provide directly

• Name
• Email address
• Telephone number
• Company name and website
• Enquiry or message content submitted via forms
• Subscription details (e.g. newsletter sign-ups)

b) Information collected automatically

• IP address
• Browser type and version
• Device and operating system
• Pages visited and time spent on the site
• Referral source

This data is collected using cookies and similar technologies (see Section 9).

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To respond to enquiries and demo requests
• To provide information about our products and services
• To operate, maintain, and improve our website and platform
• To analyse usage and performance
• To comply with legal and regulatory obligations
• To send marketing communications where you have consented

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – where you have opted in to receive communications
• Legitimate interests – to operate and improve our business and services
• Contractual necessity – where processing is required to provide services
• Legal obligation – where required by law

5. Sharing Your Data

We do not sell your personal data.

We may share data with trusted third parties who support our operations, including:

• Hosting and infrastructure providers
• Analytics and performance monitoring services
• Email and communications platforms
• Payment and transaction providers (where applicable)

All third parties are required to process data securely and in accordance with UK GDPR.

6. International Data Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

• UK adequacy regulations
• Standard Contractual Clauses
• Reputable providers with GDPR-compliant practices

7. Data Retention

We retain personal data only for as long as necessary:

• Enquiry data: retained for legitimate business and follow-up purposes
• Marketing data: until consent is withdrawn
• Analytics data: retained in aggregated or anonymised form where possible

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

You may also raise concerns through the Scottish courts where applicable.

9. Cookies

Our website uses cookies to:

• Enable core site functionality
• Analyse traffic and usage
• Improve user experience

You can manage or disable cookies through your browser settings. A separate Cookie Policy may apply.

10. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• Secure hosting environments
• Access controls
• Encryption where appropriate
• Regular security reviews

11. Contact Details

If you have any questions about this Privacy Policy or your personal data, please contact:

Switched On Tickets

Email: info@weareeveryone.com

Telephone: +44 (0)141 430 0034

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.

Last Updated 14/01/2026