In most cases yes, we work with your existing provider to ensure a smooth transition.
Yes, we handle on-sale events for some of the largest venues and events in the country. Our Digital Ocean infrastructure is infinitely scaleable.
We offer 3 packages, ranging from small, medium and large depending on the level of support you need. Our packages buy you hours in our busy studio so we don’t operate a ‘use it or loose it’ policy.
Yes, we do, alongside other API’s on request.
Our specialism has always been in the creation of booking journeys that most systems don’t support. Talk to your project manager about how we can assist in making the system meet your business needs, not the other way around.
That depends on whether you require EPOS features. If you do, a PC, Mac or tablet connected to a PDQ device suffices. We work closely with Stripe to provide fully branded, best in class handheld devices with integrated scanners.
Yes, we are happy to discuss your requirements and evaluate your current set-up and provide a proposal for migration.
Absolutely. As a product of our full service agency, Everyone, our speciality has been developing websites and apps for our customers for over 15 years.
The flexibility of the system allows us to cater for most ticket types including timed entry, walk-up or simple admission tickets. We also cater for groups and invoice based tickets.
Yes, the system can offer differ pricing based on time of day, time of year and other factors. Pricing overrides can be created for busy periods alongside ticket blackouts when required.
Yes, you dictate your pricing per ticket and this can vary for both time of day and time of year.
Yes, you can either allow your partners to book directly with the correct type of login or you can book on their behalf and mark the booking as pay by invoice. Invoices can be raised by date of travel or date of booking dependant on your preference.
We offer various easy to integrate methods for your website. This can be API, i-frame or a JavaScript tag based integration. We also provide full website redevelopment services should you wish to go down that route.
Yes, we can tailor it to your exact requirements or we can provide you with tools to specify your colours and layout yourselves.
The API V2.0 is in the pipeline for the very near future and due for release shortly. V1.0 is available right now.
Yes, products and services can be added as part of your booking flow. Pricing is set in the products administration. These products flow into your sales reporting tools and can be analysed in order to fine tune their effectiveness.
Yes, timed entry is entirely possible. You can set the interval and the capacity per interval. The capacity can vary throughout the day as staff resource allows. For example, in the morning you could allow 30 visitors per 15 minutes, and in the afternoon, this could be increased to 40.
We work with hardware suppliers to find you the best kit for your venue. In most cases existing PC’s and tablets will suffice.
Yes, walk up visitors can purchase goods and services within the venue. Our simple interface allows you to categorise products and services into groups to make the operator interface easy to navigate.
Yes, if you have events running, in venue which you would like visitors to book, this can be done. Indeed, timed entry for these events is also possible.
Yes, we provide dashboard views on activity alongside the ‘daily summary’ which shows the days visitors as an when they arrive. Your operatives can see upcoming flow rates and staff up or down accordingly.
Full training is provided for both administrators and operatives. Refresher sessions can be arranged with your project manager.
We don’t change a booking fee or our own transaction fee. All you pay is the credit card processing fee which you can negotiate with your provider, based on volume. Our preferred payment partner is Stripe.
Yes, all data is GDPR compliant. We don’t store credit card information and any personal data we store is safe and secure in our encrypted database systems.
Yes, we offer a variety of formats for export such as .csv, xlxs and others.
One of our key specialities is in API integrations, therefor if you have systems that you wish us to tie the booking engine into, we can almost always accommodate. This might be stock systems, payments systems, CRM tools or other applications.
Tickets are scanned in by the operator via a separate scanning device or a scanning PDQ device. Various scan checks are made to detect duplicate entry, re-entry, wrong entry time etc.
Tickets output by our systems are QR coded and can also be standard barcodes if requested. Handheld devices support Apple Pay and Google Pay alongside a myriad of other providers.
Yes, depending on payment provider chosen we can offer these services. Our preferred partner Stripe offers all of the major payment methods such as Klarna, ClearPay, Apple Pay, Google Pay, Wechat and more.
Yes, you can allow your customers to save their tickets within their mobile device wallet for scanning at the gate.